Name: Silver Juul Device
Brand: JUUL
SKU: J1D4724
Price: 29.99 CAD
Availability: InStock

Question 1

How do I get started with JUUL?

Accepted Answer

Place the JUUL Device on the JUUL USB Charging Dock included, to charge before use. Tap device twice gently to show battery life. Remove the coloured cap from the JUULpod (sold separately) and insert into the JUUL Device. No buttons required to turn it on; simply draw on the mouthpiece.

Question 2

How do I charge my JUUL Device?

Accepted Answer

Insert the JUUL USB Charging Dock into a compatible USB port, and place the JUUL Device on the JUUL USB Charging Dock. Charge the JUUL Device on the dock for 1 hour. Indicator light will pulse whilst charging. A green light means your device is fully charged.

Question 3

How long does a charge last?

Accepted Answer

Depending on your use, a full charge will last about a day or as long as one JUULpod.

Question 4

Do I have to clean my JUUL Device?

Accepted Answer

JUUL Devices are easy to maintain. To clean the charge contacts and inside the JUUL Device, use a dry cotton bud.

Question 5

I have an issue with my JUUL Device. Who should I contact?

Accepted Answer

Contact the JUUL Customer Care Team. Each JUUL Device comes with a 1 year limited warranty.

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