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GETTING STARTED

Smoking alternatives can seem complicated and intimidating, but we believe that vaping can have a positive impact when used by adult smokers. JUUL was developed with you in mind.

FINDING YOUR PERFECT PUFF

Give yourself time to explore what works best for you. You may find yourself inhaling or puffing a little differently with JUUL than with traditional cigarettes.

START WITH LIGHT PUFFS TO GET A FEEL FOR JUUL’S VAPOUR WITHOUT INHALING.

ESTABLISHING ROUTINES

You probably had certain routines associated with smoking that you enjoyed before JUUL. In the beginning, you may want to keep those same routines with JUUL for an easier transition. As always, please be aware and respectful of vaping rules wherever you use JUUL.

HOW YOU EXPERIENCE JUUL IS UP TO YOU. CHOOSE FROM A VARIETY OF FLAVORS AND NICOTINE STRENGTHS.

CHARGING & SPARES

Keeping your device charged helps improve the convenience of JUUL. Luckily, the JUUL Device charges quickly, and full charges last for about 200 puffs - a full JUULpod's worth.

YOU CANNOT OVERCHARGE YOUR JUUL DEVICE. SO, KEEPING IT PLUGGED IN OVERNIGHT OR WHILE YOU ARE AT HOME IS ALWAYS A GOOD IDEA.

YOUR FLAVOUR JOURNEY

We know that finding your flavour is essential to a successful switching journey. Some flavours are also available in 5%, 3% and 1.5% nicotine strengths to accommodate your evolving needs.

YOU MAY HAVE TWO FAVOURITES, OR MAY LIKE TO ROTATE MULTIPLE FLAVOURS THROUGHOUT THE DAY.

CELEBRATING YOUR WINS

Take pride in your progress. Stay focused on your wins each day and the reasons why you're using JUUL to move away from cigarettes.

REMEMBER YOU'RE NOT ALONE. OVER A MILLION ADULT SMOKERS HAVE USED JUUL.

CUSTOMER SUPPORT & WARRANTY

Rest easy knowing that, should you need it, your JUUL Device is backed by a one year limited warranty and a team of JUUL Care experts. Creating your JUUL profile and registering your device ensures a seamless and speedy replacement process.